Terms of membership

1. Who we are

Fort Fitness is run by Mad Fitness Ltd, registered in Malta (company C69852, VAT MT23293122). Registered office: c/o MVB Ltd, Central Business Centre, Level 0, Mdina Road, Żebbuġ ZBG 9015, Malta. Contact: info@fortfitness.com.mt · +356 7986 5351.

These terms cover memberships, passes, class bookings and anything you buy from us online, in the Fort Fitness app or at our clubs. By joining, booking or buying you accept them. If you are under 16, a parent or guardian accepts them for you.

2. Memberships

• Paid upfront: paid once and runs for the stated term from its start date. It never renews by itself; the app shows when it ends, and you can renew in the app or at reception.
• Paid monthly: a fixed term (for example 6 or 12 months) paid by card each month. It ends by itself after the last payment. You commit to the whole term: it cannot be stopped early, except if you move abroad or for medical reasons, with proof and at our discretion.
• Trials, day and week passes: cover one fixed period and do not renew.
• Every membership is personal and cannot be shared. It may be transferred to another person only with our agreement.
• Every membership opens all our clubs.

3. Getting in: the Fort Fitness app

Our doors open from the Fort Fitness app. For your safety and ours, the app checks that your phone is at the club before it opens a door (your phone reports its location at that moment). Every entry is recorded. Never open the door for anyone else or let anyone in with your app. Misuse may lead to suspension or the end of your membership.

4. Off-peak memberships

Off-peak memberships are cheaper because you train at quieter times: on weekdays you may arrive between 09:00 and 15:59 and stay until closing; on Saturdays, Sundays and public holidays you may come at any time.

5. Parking

2 hours' parking is included each time you visit our Sliema, Mrieħel and Mosta clubs. Our St Julian's club has no parking.

6. Classes

• You pay for a class when you book it: with a class credit or by card. You may book up to 4 places for one class.
• Cancel in the app more than 2 hours before the class starts: a credit you used comes back (with the expiry it had); a card payment comes back as a class credit valid for 6 months. Card payments for classes are not refunded as money. A free place gives nothing back.
• Cancel within 2 hours of the start, or don't come, and the place is used: no refund and no credit.
• Waitlists: joining is free. If a place opens, the first person in line is booked automatically: with a class credit if they have one, otherwise by charging the card they saved when joining the list. If that payment fails, the place goes to the next person. You can leave the list at any time.
• If we cancel a class, everyone booked gets a class credit back.
• Classes marked "free for members" are included for members with a running membership; others pay the class price.

7. Payments and prices

Prices are in euro and include VAT. Card payments are handled by Stripe; we never see or keep your card number. Every payment has a numbered receipt, in the app (ask us for a copy by email).

No payment, no access: if a monthly payment fails, entry stops until it is paid. The app tells you, and you can pay there.

8. Freezes

Any membership — paid upfront or monthly — can be frozen, for example for an injury or travel. Only our management team can freeze a membership: email info@fortfitness.com.mt with your name and the dates (for a monthly plan, how many months). While it is frozen you cannot enter. A membership paid upfront gets every frozen day added back to its end date. A membership paid monthly is frozen in whole months (1, 2 or 3), starting after the month already paid: no payments and no entry for those months, and it ends that many months later; a month must be paid between two freezes. If a monthly freeze is ended early, payments restart on the next monthly date and you can enter again once that payment goes through. In the last paid month of a monthly plan, the frozen days are added to its end instead.

9. Invite a friend

• A friend who is new to Fort Fitness and joins with your invite gets 20% off their first membership paid upfront.
• When they have paid for a membership (not a pass), you get 20% off your next renewal paid upfront.
• The discounts are not given on monthly payments or passes, and cannot be exchanged for money. If the friend's payment is refunded before your reward is used, the reward is withdrawn.

10. Member perks

Partner discounts in the app are offered by the partners themselves, on their terms, to members with a running membership. We are not responsible for partners' goods or services.

11. Age

• 16 and over: may join and train on their own.
• Under 16: need written approval from a parent or guardian, and join at reception. Depending on the training they want to do, we talk it through with them first, so that everyone who trains with us gets better and stronger and does not get hurt.
• Under 14: may train only with a qualified coach or a responsible adult, including our junior programmes and the boxing academy.

A parent or guardian accepts these terms for anyone under 16 and is responsible for consent and supervision.

12. Behaviour and safety

Follow staff instructions, club signs and equipment guidance, and treat staff, other members and equipment with respect. Serious or repeated breaches may lead to suspension or the end of your membership. If you are unsure whether exercise is right for you, ask a doctor before you train.

13. Liability

Nothing in these terms limits liability that cannot be limited under Maltese law, including for death or personal injury caused by our negligence. We are not liable for injury or loss caused by misuse of equipment or by not following staff instructions or club signs. Personal belongings are brought to the club at your own risk.

14. Changes, law and disputes

We may update these terms; we tell you about important changes by email or in the app. Maltese law applies and the courts of Malta decide disputes. Nothing in these terms affects your rights as a consumer.

Terms · Refunds · Privacy · Cookies